Refund Policy

 

At YOUNIC TECH, we are committed to providing our clients with high-quality services in website development, digital marketing, SEO, social media marketing, Google Ads, and Facebook Ads. We understand that there may be circumstances where a refund is necessary. This refund policy outlines the conditions under which refunds may be issued and the process for requesting a refund.

Eligibility for Refunds

Website Development

1. Project Cancellation: If a project is canceled by the Client before work has commenced, a full refund will be issued.
2. Initial Phase: If the project is cancelled after work has commenced but before the initial design phase is completed, a partial refund may be issued, minus the cost of work completed up to that point.
3. Completion Phase: No refunds will be issued once the project has moved past the initial design phase and into the development or completion phases.

Digital Marketing, SEO, and Social Media Marketing

1. Strategy Phase: If the Client decides to cancel services before the strategy and planning phase is completed, a partial refund may be issued.
2. Execution Phase: No refunds will be issued once the campaign execution has begun, as the nature of these services involves significant time and resource investment.

Google Ads and Facebook Ads

1. Campaign Setup: If the campaign is cancelled before it goes live, a partial refund may be issued, minus the cost of setup work completed.
2. Active Campaigns: No refunds will be issued for campaigns that are already live and running, as ad spending is managed in real time.

Non-Refundable Items

1. Third-Party Services: Any third-party service fees, including but not limited to hosting, domain registration, and software licenses, are non-refundable.
2. Completed Services: Any services that have been fully completed and delivered to the Client are non-refundable.

Refund Process

1. Refund Request: To request a refund, the Client must submit a written request to our support team at [info@younictech.com] within 14 days of the service delivery.
2. Review: Our team will review the request and may require additional information to process the refund.
3. Approval: If the refund request is approved, the refund will be processed within 14 business days from the date of approval.
4. Method of Refund: Refunds will be issued using the same method of payment used for the original transaction unless otherwise agreed upon.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

YOUNIC TECH
 info@younictech.com

Changes to This Policy

YOUNIC TECH reserves the right to update or modify this refund policy at any time. Any changes will be posted on this page, and it is the Client’s responsibility to review this policy periodically.

By engaging our services, you acknowledge that you have read, understood, and agree to this refund policy.